Presentations - Workshops
Below is a list of our workshops and presentations. To view specific information please click on each one.
- One thing is certain, the only constant is change… but why do we find change and changing so difficult? [more info]
Most of us find it difficult to deal with change. Most people wrongly judge or blame themselves for their reluctance or difficulty to either deal with change or change themselves. Just ask those who have tried to give up smoking or go on a weight loss diet. You are not to blame. The answer lies deep inside your brain. Improvements in brain analysis technology have allowed researchers to track the energy of a thought coursing through the brain. Learning these new insights will assist you to ameliorate the pain of change and to improve your ability to adapt to new ways of doing things.
- The neuroscience of change [more info]
Based on the latest research in neuroscience, in this session Tao de Haas explains the role your brain plays in change. You will gain an insight as to why we humans often resist change and why change can be so challenging and difficult.
- Why emotional Intelligence is vital in effectively dealing with change [more info]
In this session we will explore why emotional Intelligence is important for dealing with change.
- How to stay resilient
- Why labelling your emotions is essential
- Strategies for leading yourself through change
- Leading people through change [more info]
One of the most important roles of a people leader is leading people through change. In this session we will explore what does and does not work.
- The importance of applying emotional intelligence
- What leading through change really means
- The role of coaching in leading people though change
Duration: This programme can either be a ½ day or full day training programme as well as three separate 1 ½ hour segments.
- Introduction Emotional Intelligence [more info]
When 58% of performance on the job is due to self-awareness, managing one's emotions, picking up on social cues and building effective working relationships, you can see why it is so important to equip everyone in your organisation with these vital skills and why increasingly more organisations employ us to impart this knowledge.
Numerous studies in the world of organisational development have also established a link between this disconnect (often described as lack of feelings) and organisational brain drain (loss of talent). Organisations that ‘feel’ have higher chances of retaining their best employees. These ‘feelings’ are in fact the various dimensions of Emotional Intelligence (EI) which is the ability to sense, understand and effectively apply the power of emotions.
Emotions have long been considered to have enormous power. In Latin emotions were described as ‘motus anima’ meaning ‘the spirit that moves us.’ However over the last 200 years medical science had disconnected the mind from the brain as medicine grew to become a technical expertise. As a society, we have paid a heavy price for this disconnect – separating emotions from intellect, which has caused the levels of happiness and satisfaction in our lives to rapidly decline. No matter how sophisticated, logical and pragmatic we think we are, it is ultimately our emotions that motivate and drive us.
Some of the topics we cover in this session:
- EI what is it?
- Why EI can significantly improve employees engagement, performance and job satisfaction.
- Why EI is essential to your success team and organisational effectiveness.
Duration: depending on clients needs, from 1 hour to ½ day. The concepts, principles and emotional Intelligence techniques will be addressed depending of the duration of the training.
- Applied Emotional Intelligence [more info]
By enhancing your emotional intelligence competencies you can gain control over business and personal challenges. In this workshop participants will get a great insight into the importance of developing emotional Intelligence. Participants will learn skills in each of the EI categories (LINK AA) and how to apply Emotional Intelligence skills both personally and professionally. This insightful and inspirational workshop is aimed at employees at all levels and is an inspirational and life enriching experience.
- What is applied Emotional Intelligence? [more info]
By now many people will be familiar with concept of Emotional Intelligence. Often these skills don’t come naturally. Corporate XL provides these essential skills to dramatically raise the level of Emotional Intelligence. There are organisations who extensively research Emotional Intelligence and why it is so important in Business context. Rather than theorising about EI and presenting an academic view point, (the what and why) we specialise in actually providing the skills to execute EI. That’s why we use the term Applied Emotional Intelligence.
Emotional Intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others’ feelings. It has been established that Emotional Intelligence is the most important factor in how well you relate to others personally as well as professionally. It has also been established that while IQ gets you the position, EI gets you the promotion. Why? People skills and Emotional Intelligence skills become increasingly more important the higher your position in your organsiation. Emotions affect the way people think and make decisions which is essential in the workplace. Emotional Intelligence also underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.
Depending on the duration of the workshop, the Applied Emotional Intelligence workshop will provide information and tools in each of the following categories.
- emotional self-awareness
- emotional expression
- emotional awareness of others
- emotional reasoning
- emotional self-management
- emotional management of others
- emotional self-control
Duration: This workshop is designed as either a one or two day workshop.
- Leadership Capabilities; The Emotionally Intelligent Leader [more info]
What sets an Emotionally Intelligent Leader (EIL) apart from others is the extent of their intra & inter-personal intelligence. The EIL has a great sense of optimism together with the ability to be pragmatic, realistic and flexible. Building on many of the concepts of the Performance Web, Tao de Haas gets to the heart of leadership in this insightful and enriching program.
Duration: This workshop is designed as either a one or two day workshop.
The Emotionally Intelligent Leader
What sets an Emotionally Intelligent Leader (EIL) apart from others is the extent of their intra & inter-personal intelligence. The EIL has a great sense of optimism together with the ability to be pragmatic, realistic and flexible. Tao de Haas gets to the heart of leadership in this insightful and enriching program.
Intra-Personal Intelligence
The EIL has a good level of self-awareness and insight into their values, strengths, and abilities. They also understand their less developed areas, including the ‘shadow self’. The EIL understands their ‘inner ecology’ profoundly affects their ‘outer ecology.’ They acknowledge; ‘for things to change first I must change’.
Leading others forth
Only when you can lead yourself can you lead others in the true sense of the word; positively influence, leading others forth, facilitating potential and encouraging growth. In that sense the emotionally intelligent leader is a true educator as the word education comes from the Latin ‘edu-care’ meaning, to lead forth.
Inter-personal Intelligence
The EIL also has well developed inter personal skills. Because of their superior people skills they use collaborative language and are able to turn potential confrontation and conflict situations into opportunities for collaboration. They know how to ‘deal with difficult people’ and how to achieve ‘win/win’ outcomes.
Staying cool under pressure
The EIL knows how to respond rather than react in challenging situations and how to stay cool under pressure. They know how to respond to change and are able to help others to do so.
Expanding minds and shifting paradigms
An EIL moves beyond mere skills to expand people’s minds and shift their paradigms. Their understanding of what motivates people comes from knowing how feelings and emotions play a vital role in human behaviour. This doesn’t mean however that they are just the “touchy feely” type; only using listening skills and empathy as their main tools; this leader knows different situations require different interventions and skilfully uses the appropriate ‘tools’ for each
- Leadership Residential Retreat [more info]
This two day program aimed at senior management to improve personal effectiveness. Many senior managers have solid business acumen in order to become exceptional however they need to develop their solid people skill competencies. This course will boost personal competencies (how we manage ourselves) & social competencies (how we handle relationships). For more details contact us.
- Don't Manage your Stress, Deal with it! [more info]
In this informative and inspirational “LET’S GET REAL ABOUT STRESS” session, Tao de Haas will explore some of the common misconceptions and pitfalls of stress management. He will also share some effective stress reduction techniques.
Topics:
- What is stress?
- Creating a stress resistant buffer
- How to instantly relax and centre yourself
- How to Stop reacting and start responding to stress
- 3 Steps to positive change
Duration: Minimum 1 hour presentation, to a full one day workshop.
- Let's get real about Work/Life balance [more info]
Creating work-life balance in today's frenetically-paced world is a real challenge. It is unlikely that the pace will slow down, if any it will get even faster. Can you create a better balance between your work and personal life? If so, how can you do it? In this inspiring, informing and practical session Tao de Haas will address one of the most challenging issues of our time.
Topics:
- Work/life balance fact or fiction?
- The problem with our current thinking
- Re-evaluating your needs
- Creating a new paradigm
Learning outcomes:
- A new way and more helpful way looking at work/life balance
- Re- evaluate what is really important
- Develop new skills in creating a more realistic balance
Duration: Minimum 1 hour presentation to a full one day workshop
- Stop Reacting, Start Responding [more info]
One of the most destructive elements of human behaviour is lack of impulse control. Just look at our jails if you need to be convinced! It is not only vital to know the difference between reacting and responding it is essential to have the skills to stay cool under pressure and to actually respond rather than react. This workshop will provide you with these vital skills. This is one of the most popular workshops that could change your life forever.
Topics:
- What is the difference between reacting and responding?
- What the brain has to do with it?
- How to stay cool under pressure.
Learning outcomes:
- An understanding that different parts of the brain are responsible for different behaviours
- How to mange difficult emotions in others
- How to manage your own anger
- 3 Powerful techniques for staying centred
Duration: Minimum 1 hour presentation to a full one day workshop.
- Dealing with ‘Difficult People’ [more info]
Difficult people seem to be everywhere. You can’t always avoid those people who test your patience and push your buttons. Using a fight or flight strategy usually doesn’t work. The wisest thing to do with difficult people is to be insightful and very skillful.
Topics:
- The most common types of difficult people
- Could it be projection?
- How to disarm ‘difficult people’
- How to stay cool under pressure
- The 10 most common mistakes people make in dealing with difficult people
Learning outcomes
- Effective techniques explain how to deal with people that challenge you
- Understanding the four most common types and what their needs are
- How to deal with your own emotions
- How to turn potential confrontation into collaboration
Duration: Minimum 1 hour presentation to a full one day workshop.
- Personal & Professional Practice Intelligence program (PPPI) [more info]
This program is especially developed and tailored to the unique challenges of the accountancy practice. PPPI is a synthesis of Personal and Professional knowledge, understanding and skills needed for intelligent and effective interaction between the technical and people aspects of a business, essential for the new business environment.
PPPI is delivered by Peter Black and Tao de Haas in conjunction with the Institute of Chartered Accountants Australia.
- Succession planning and Transition to Retirement [more info]
Retirement of a public practitioner is a transition phase that requires appropriate and effective planning by both the practice and the individual. Having effective succession planning strategies embedded in the practice whilst the practitioner is concurrently planning their individual transition, particularly the non-financial aspects, is regarded as best practice. These sessions address both of these aspects using an interactive workshop approach facilitated by a unique combination of two Executive Coaches and Facilitators – Tao de Haas, psychotherapist, social ecologist, lecturer and author and Peter Black CA, formerly National Operations Director of PricewaterhouseCoopers and now a Career Transition, Outplacement and Certified Retirement Coach.
- Understanding personality differences [more info]
Most misunderstanding (and there for potential conflict) arises from a lack of understanding that people are different. While this sounds obvious, most people are rather ignorant of the importance of understanding personality differences. One of the most important workshops that you will ever do.
Topics:
- How personality is developed
- Understanding Personality differences
- Understanding different learning styles
- Effective communication
Learning outcomes
- Have a better understanding of yourself and others
- Being able to relate differently to different people
- Being able to communicate more effectively
Duration: Minimum 3 hours to one full one day workshop.
- Communication Essentials [more info]
Effective communication can make all the difference when it comes to getting ahead in life. It is the basis of all relationships. Covering both verbal and nonverbal communication this workshops will learn how to communicate effectively with, life partners, their children, team members, clients and suppliers.
Topics:
- Becoming a more effective communicator
- Effective communication technology
- What not to do
- Why communication goes beyond listening skills
- How to get your message across
- Different communication modes
Learning outcomes
- Have superior communication skills
- Being able to ask power questions
- How to use collaborative rather than confrontational language
- Being able to determine underlying issues quickly
Duration: Minimum 3 hours to one full one day workshop.
- Working with generation Y [more info]
Like previous generations, current generations are sometimes finding it difficult to work side by side because their experiences, goals, values and expectations differ.
For many it seems as if Gen Y was born on a different planet. Guess what?! They’re not! It is just a matter of gaining insight into what their values are and what motivates them.
In this interactive session we will explore:
- What motivates different generations?
- What are their differing values?
How to:
- Attract, engage and retain employees considering generational differences
- Work with/ together successfully
Topics:
- Understanding generational differences
- Gen Y, their needs and values
- What motivates Gen Y
- How to keep Gen Y engaged
Learning outcomes
- Participants will have a greater understanding of generational differences. This will help in knowing how to relate and respond to Gen Y rather than judging them.
Duration: Minimum 1 hour (overview only) to one full day (more detailed)
- Conflict management & Resolution [more info]
This workshop provides the essentials of handling personal and workplace difficulties with emotional Intelligence. Participants will learn the most effective and proven techniques for dealing with conflict and learning how to prevent it.
- Learn how to respond to conflict constructively
- Learn powerful skills to move from potential conflict to win/win situations
- How to negotiate skilfully
At the completion of this training the participant will be able to:
- Read potential conflict signals before they turn into a full blown crisis
- Have effective techniques and skills on how to deal with and resolve conflict
- Turn average communication into great collaborative dialogue
- Convert mediocre relationships into empowering and collaborative ones
Duration: Minimum 3 hours to one full day
- Team building [more info]
How do you get people to work together harmoniously and productively? What are some of the biggest mistakes leaders and managers make? This workshop is aimed at managers and leaders regardless of their level of proficiency.
Topics:
- How to move beyond the ‘us and them’ attitude
- Can we all sing from the same page?
- Down to earth strategies on how to get a team to work together
- Modelling collaborative behaviour
- 10 Keys to motivating team members
- 10 Tips for improving your mentoring skills
Learning outcomes
- Lead a team successfully
- Have a deeper understanding of team dynamics and the roles that are played out in most teams and how to deal with these
- Motivate, encourage and inspire the team
- Overcome team discord
Duration: Minimum 3 hours to one full day
- Customer Service Excellence [more info]
The success of an organization depends on the quality of the service they provide for their customers. This is also often the weakest link in most organizations. This workshop will equip the participants with excellent customer service skills needed to create and maintain valuable customer relationships.
Topics:
- Making sure customers return
- How to make your service level irresistible
- Handling difficult customers
- The 80/20 rule
- How your attitude impacts on your clients perceptions
- Over 70% of all communication being non verbal
- How to read body language
- Understand the real needs of your customers
- Excellence in customer service
- How to handle complaints
- How to turning difficult and demanding customers into your best business allies
Learning outcomes
- Have gained an insight into the basic psychology of a customer
- Have superior customer service skills
- Be more motivate and inspired to provide excellent service
Duration: Minimum 2 hours to one full day
- Personal relationships [more info]
For many people successfully relating in personal relationships is a real challenge, yet it is one of the most important aspects of human relationships. Our personal relationships are vital to our wellbeing yet for many people it seems to be a battle ground. This workshop is aimed at couples and partners who would not only like to improve their relationship but make relating a satisfying and fulfilling experience.
Topics:
- Let’s get real about relating
- What seems the most personal is the most universal
- Man and women, are they really that different?
- Don’t take it personal
- Understanding needs
- Great communication skills
- Dealing with differences/conflicts
- New ways of relating
Learning outcomes
- Have gained a greater understanding of male /female differences
- Be able to relate more successfully
- Know how to resolve potential disagreements and deal with challenges
- Be able to have a more loving, satisfying and fulfilling relationship
Duration: Minimum 3 hours to one full day.
- Learning how to mentor and coach [more info]
Most managers and leaders are required to be able to coach and mentor their direct reports yet few have proficient skills to be able to do this effectively. This workshop will provide the skills that are essential to successful coaching and mentoring.
This programme generally follows the following format:
- 1 x one-on-one preliminary coaching session with professional coach for each participant
- 1 day training
- 1 x observation session where coach observes the participant conducts a coaching session
- Participant conducts three coaching sessions and writes up sessions
- One-on-one debrief session with coach
- Further development action plan
Topics include:
- Coaching and mentoring ,what is the difference?
- How to know when to coach
- The basic coaching model
- How to conduct a coaching session
- Tips and tools
- Advanced coaching skills
- Dealing with resistance
Learning outcome:
The participant will be able to conduct a professional, purposeful and successful coaching session using advanced skills. This will improve employee engagement, motivation and productivity.
Duration: Minimum 1 hour presentation to a full one day workshop.
- Learn how to meditate [more info]
Mediation is an increasingly acceptable practice in the corporate environment. It is no wonder if you consider the many benefits meditation offers. Reducing your stress is essential for your wellbeing, mentally and physically. Just a couple of minutes during your daily activities will help you relax and as little as 10 minutes per day will dramatically improve the quality of your life. This workshop is aimed at beginners to intermediate meditates.
Topics:
- Why neuroscience supports meditation
- What happens in the brain
- The importance of mindfulness
- Mediation practices
Learning outcomes
This workshop will give the participant powerful tools for a life time. Regardless of age, nationality, religion or previous experience this workshop will teach the basic of meditation and how to become mindful of the mind.
Duration: Minimum 2 hour presentation to one full day workshop.
- Happiness, Soul and Mindfulness [more info]
Most people look for happiness in the outer world yet this type of happiness never lasts long due to the ‘adoption principle’. Everything is always changing and that is inevitable. Using a deeper awareness of ourselves, in this workshop we will explore what is truly important to us. We will explore the role consciousness and awareness plays in our everyday existence. From this position we can ‘update’ the information about ourselves as well as challenging unhelpful belief systems.
Topics:
- Learn how to work with and find meaning, therefore transforming fear and negativity, which enables you to change your perception and overcome challenges
- Discover how to express your unique voice, style and skills, by learning and creating resolution skills and maintain your confidence, competence, motivation and inspiration
- Transforming uncertainty, worry and anxiety into meaningful solutions
Duration: Minimum 3 hours presentation one full day workshop